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| Help - Contact Support |
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If you cannot find the information you are looking for with reference to our help pages, please contact your library with a detailed description of your problem or question.
Buena Vista Public Library
Durango Public Library
East Morgan Public Library
Elbert County Library District
Lamar Public Library
Norwood Public Library
Lavenia McCoy Public Library/Pine River Library District
Sterling Public Library
Windsor-Severance Library District
Woodruff Memorial Library
In order to facilitate troubleshooting, please include the following information in your correspondence:
- Steps to reproduce the problem (in as much detail as possible)
- Exact text of any error message (screen shots are helpful)
- URL(s) of any error page(s) you encounter
- Library card number
- Title(s) of problem download(s)
- Applicable software version (this information can typically be found under Help > About.)
- Operating system (Mac® OS 10.6.2, Windows® 7, Windows Vista®, Windows XP, etc.)
- Internet browser and version (Internet Explorer® 8.0, Firefox® 3.0, etc. In most browsers, find this under Help > About.)
- If applicable, device type and operating system
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